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Order products, get warranty help, track your delivery, or just ask a question — our team is available 8AM to 8PM daily.
Frequently Asked Questions
Can't find your answer here? Message us directly on WhatsApp.
How do I place an order?
Simply click the WhatsApp button, send us the product name and quantity, and our team will confirm availability, price, and delivery details within minutes.
Do you deliver nationwide?
Yes. We deliver to all 36 states and the FCT. Same-day dispatch in Lagos, next-day delivery for most states via our logistics partners.
What is your warranty policy?
All ACHI products carry a 1-Year full replacement warranty. If your product fails due to a manufacturing defect within 12 months, we replace it — no repair, no fuss.
Are your products SON certified?
Yes. Every product in the ACHI lineup is certified by the Standard Organisation of Nigeria and meets CE, FCC, and RoHS compliance standards.
How do I claim a warranty?
Contact us on WhatsApp with your purchase receipt and a short video of the fault. Our team will assess and arrange a replacement within 48 hours.
Can I visit a physical store?
We have distribution partners across major cities. Contact us on WhatsApp and we'll direct you to your nearest ACHI outlet or authorized reseller.